OFFICE POLICIES
All clients must have an operating/valid credit card on file in order to book an appointment.
Every new client appointment requires a booking deposit of $100, which serves as a consultation fee that will go towards your future service.
Credit Card Processing Fee:
All credit card transactions are subject to a 3% processing fee, which will be applied at the time of checkout. This fee helps offset the costs associated with secure credit card processing.
Alternative Payment Options: To avoid the processing fee, we also gladly accept:
- Debit cards (no fee)
- Cash
- HSA/FSA cards (where eligible)
- Bank transfers (for packages, memberships, and select services)
We appreciate your understanding as we continue to invest in high-quality care, cutting-edge technology, and an exceptional patient experience.
No show policy & Late Cancellations:
Our office will take credit card info prior to appointment. You will be charged 50% for less than 12 hour cancellation notice, and 100% for less than 2 hours notice.
Appointments that are not confirmed 24 hours prior are subject to cancellation.
Aesthetics packages expire one year from purchase date.
REFUNDS:
All sales on treatments, products, and services are final.
If you are unsatisfied with your experience, please contact our office within 48 hours so we can address your concerns. Your satisfaction and overall experience are extremely important to us, and we are committed to ensuring your care meets the highest standards.